> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplifi.work/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff & Users Overview

> A reference guide to the core entities in the Staff & Users module.

This page defines the key entities for StaffSync's Staff & Users. Use it as a reference when setting up your organisation or training new administrators.

***

## Entities

<CardGroup cols={2}>
  <Card title="Staff Member" icon="user">
    A person employed by the organisation who appears in rosters, timesheets, and leave records. Every staff member has a profile containing their personal details, departments, roles, qualifications, and payroll information. A staff member is not necessarily a system user — they may only interact with StaffSync via the employee app.
  </Card>

  <Card title="Casual" icon="user-clock">
    A staff member who is not rostered in advance. Instead of being added directly to a roster, casuals receive job notifications and respond to indicate their availability. If selected, they are assigned to the shift. Casuals are identified by the **Roster This Person** toggle being set to No in their profile.
  </Card>

  <Card title="User" icon="circle-user">
    A person with a login account who can access the StaffSync web application. A user may be an administrator, a manager, or a staff member who has been promoted to also hold a user account. Users are granted access to specific modules and actions via their permission settings.
  </Card>

  <Card title="Role" icon="id-badge">
    A named position or job type within the organisation (e.g. *Shift Supervisor*, *Barista*). Roles are used to filter staff during rostering, control what information is collected on timesheets, and define break entitlements. A staff member can hold multiple roles.
  </Card>

  <Card title="Department" icon="building">
    A grouping of staff and roles within a location (e.g. *Front of House*, *Kitchen*). Departments are used to segment rosters, filter timesheets, and control manager visibility. A staff member can belong to multiple departments, with one set as their **Home Department**.
  </Card>

  <Card title="Manager" icon="user-tie">
    A user who has been assigned oversight of one or more departments or the organisation as a whole. Managers can view and approve timesheets and leave requests for staff within their assigned scope. Managers are configured under **Our Profile → Our Users → Managers**.
  </Card>

  <Card title="Reporting Role" icon="sitemap">
    A custom managerial role that is not tied to a specific department. A reporting role allows a nominated user to access the timesheets and leave requests of staff assigned to that role, regardless of department. Useful for HR or payroll staff who need cross-department visibility.
  </Card>

  <Card title="Additional User" icon="envelope">
    An email address that receives StaffSync notifications (such as timesheet or leave decisions) without being tied to a full user account. Useful for shared inboxes or external contacts who need to stay informed but do not log in to the system.
  </Card>
</CardGroup>

<Card title="Gold/Silver Status" icon="medal">
  Gold and silver status reflects a casual's engagement with job notifications. A casual is assigned gold status if they respond to at least 33% of the job notifications they receive, and silver status if they respond to fewer than 33%. If a reliever achieves gold status, they will get a gold medal on their home page as well as an explaination of what they've achieved.
</Card>