> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simplifi.work/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Web App/Shadowing Users

<Frame>
  <img src="https://mintcdn.com/simplifi/PUDMWwumfcNyslva/images/2026-03-30_15-44-17.png?fit=max&auto=format&n=PUDMWwumfcNyslva&q=85&s=bea79a48710d6093efef0a9f6d40c286" alt="2026 03 30 15 44 17" width="387" height="527" data-path="images/2026-03-30_15-44-17.png" />
</Frame>

To access the web app, go to the website of the system you'd like to access, Simplifi/Staffsync is either [apps.staffsync.com.nz](http://apps.staffsync.com.nz) or [apps.staffsync.com.au](http://apps.staffsync.com.au) and OnTask is [ontask.simplifi.work](http://ontask.simplifi.work).

If you enter your username and password, provided you are an admin, you will be greeted with the shadowing menu.

<Frame>
  <img src="https://mintcdn.com/simplifi/PUDMWwumfcNyslva/images/2026-03-30_15-47-30.png?fit=max&auto=format&n=PUDMWwumfcNyslva&q=85&s=419c33a6a1d26ca7b9962408ebaa444a" alt="2026 03 30 15 47 30" width="392" height="865" data-path="images/2026-03-30_15-47-30.png" />
</Frame>

You can search for and click on any user that pops up to 'shadow' their account, which lets you effectively log in as them. **MAKE SURE** that if you are changing settings that you are on the test server, otherwise the user you are shadowing will have their settings changed!

<Frame>
  <img src="https://mintcdn.com/simplifi/PUDMWwumfcNyslva/images/2026-03-30_15-50-15.png?fit=max&auto=format&n=PUDMWwumfcNyslva&q=85&s=f6bd98db1d15b604aa89e93510a8c327" alt="2026 03 30 15 50 15" width="187" height="52" data-path="images/2026-03-30_15-50-15.png" />
</Frame>

Servers other than live will denote that they aren't live, and will have a different coloured banner at the top. Before you change anything, it is good practice to glance up here to make sure you really are on the test server!